Support

Need help with My Trade Eye? Write to us and we will answer as soon as possible (usually within one business day).

support@mytradeeye.com

Common questions

How do I add a team member?

Open Account → Team, fill in the name and email, and tap Create invitation link. Send the link by WhatsApp, text or email. The person opens it and chooses a password. Each link works once and expires in 7 days.

I forgot my password.

Ask your company administrator, or write to us from the email you use to sign in.

How do I install the app on a tablet or phone?

Open mytradeeye.com in the browser and choose Add to Home Screen (iPhone/iPad: Share button → Add to Home Screen; Android: menu → Install app).

How do I delete my account?

Open Account → Delete account. If you are the company owner, this deletes the whole company and all its data.