Privacy Policy
Last updated: September 27, 2026
My Trade Eye ("we", "us") helps field-service companies keep track of their tools, materials, vans and purchase lists. This policy explains what information the My Trade Eye website and apps collect and how it is used.
Information we collect
- Account information: name, email address, company name, role and an encrypted (hashed) password. We never store passwords in readable form.
- Company inventory data: tools, materials, vans and storage locations, stock levels, purchase lists, movement history and photos that your company adds.
- Photos and voice: when you use photo identification or voice search, the photo or audio is sent to our AI provider to identify the product or transcribe the words. We do not use it for anything else.
- Technical data: a sign-in cookie that keeps you logged in, and basic server logs (such as IP address and time of request) used for security and troubleshooting.
- Device features (apps): the camera, microphone and Bluetooth are used only when you choose a feature that needs them, such as taking a photo, voice search, scanning a barcode or detecting tool tags.
How we use information
- To provide the service: show your inventory, sync it between your devices and team members, and send invitations.
- To keep accounts secure and prevent misuse.
- To answer support requests.
We do not sell personal information and we do not use your data for advertising.
Who we share it with
Only with service providers that run the service for us, under their own privacy and security terms:
- Cloudflare — hosting and database.
- OpenAI — photo identification, product search and voice transcription (only the photo, text or audio of that request).
We may also share information if required by law.
Your company controls its data
Data added by a company belongs to that company. Company administrators can add or block team members and edit or remove inventory data. Employees only see the data of the company they belong to.
Keeping and deleting data
We keep data while the account is active. You can delete your account at any time in the app under Account → Delete account. When a company owner deletes the company account, all of that company's data and team accounts are permanently deleted. You can also ask us to delete your data by writing to support@mytradeeye.com.
Security
All connections use encryption (HTTPS). Passwords are stored with strong one-way hashing. Access to company data requires signing in.
Children
My Trade Eye is a business tool and is not intended for children under 13 (or under 16 where required). We do not knowingly collect their information.
Changes
If we change this policy we will update the date above. Important changes will be announced in the app.
Contact
Questions about privacy: support@mytradeeye.com